faq’s

Q: I’m having Pure Air Solutions service my home.  What should I do to prepare?

A: The home will need to be vacant during the dry fog process, so plan a place for you and your pets to be while your home is being serviced. You will receive  a message a few days prior to your service that will confirm your appointment and give basic instructions on how to prepare your home. They are simple things like: open all closets, close all windows, etc.

Q: Do I need to take paintings and wall art down before the treatment?

A: Because the of the dryness of the fog, Pure Air has never had an issue with wall art or paintings, but many people feel more comfortable taking expensive paintings down or covering them with a blanket.

Q: How long before I can re-enter my home?

A: Each job is different depending on the size of the home, but a Pure Air Solutions technician will let you know how long the process will take when the bid is submitted. You may notice a different smell when you return, but that will dissipate quickly.

Q:  Do I need to get everything out of the house?

A:  No.  In fact, you want to keep as many of your belongings inside the home as possible.  Mold spores get trapped inside fabrics, furniture, clothing, mattresses, etc.   Therefore, all of those items should be treated as well.

Q:  Will it get behind my walls?

A:  Our patented technology creates a 7.5 micron sized particle.  A mold spore is between 12 and 30 microns.  Therefore, the fog will penetrate any place where a mold spore can get into or out of.   In special situations where there is a known issue behind a wall, we can poke a few 1/8 inch holes between the studs and treat the back of the wall directly.

Q:  Will I need to clean everything after the treatment?

A:  Not at all.  The Pure Maintenance dry fog process does result in any harmful residues.  .

Q:  Does it kill bugs?

A:  While many customers have reported that the process kills bugs, the EPA has not approved InstaPURE or EverPURE for use as insecticides.  Therefore, we avoid making any claims about bugs.

Q:  What will the mold look like after the treatment?

A:  The dry fog process will not remove the stains created by mold.  However, we can clean them for you (additional fees will apply).  If you prefer, you can safely clean them yourself after the dry fog process is completed (at that point, the mold spores and mycotoxins will have been effectively destroyed).

Q:  How long does it last?

A:  If all moisture and water issues are resolved, this is a very long-term–even permanent–solution. 

Q:  How will I know if it worked?

A:  Your technician will take an air sample upon completing the treatment and send it to an independent, third party lab.  We use an accredited mold lab that has no affiliation with any mold testing or mold remediation companies.   About 4-5 days after the treatment, you will get the results via email.